Thank every customer after a purchase with a real handwritten note, without writing a single one yourself. Upload your order list, pick a message, and our pen machines write and mail each note in your own handwriting.
It's automated, it's expected, and it reads like a receipt because it is one. Nobody saves an order confirmation.
Better than nothing. But a preprinted "Thanks for your order!" is the same card the last 500 customers got, and the customer can tell.
The customer paid, the package arrived, and that was the end of it. No follow-up, and no reason to remember your name when they need the next thing.
A marketplace can't hand-write to every buyer, and most small shops don't have the hours. That gap is your advantage. A real note after a purchase tells the customer a person noticed their order, which is the one thing a small business can offer that a giant can't.
Your note isn't printed in a script font. A pen machine writes it in ballpoint ink, in a font built from a ten-minute sample of your own handwriting. The font is free and private to you. Flat and folded cards come in an envelope addressed the same way, so it gets opened instead of tossed with the flyers.
Whether you write it yourself or have us write it in your handwriting, the same five rules apply.
Name the purchase. "Thank you for your order" could go to anyone. "I hope the walnut cutting board gets a lot of use" could only go to one person. A [Product] merge field does this for every customer on your list.
Keep it to three or four sentences. Short and specific beats long and general. A handwritten card is not the place for a newsletter.
Leave the sales pitch out of the message. No discount codes or upsells in the handwritten part. If you want a next step, put a QR code on the card design that points to your review page or store, and let the note be a thank-you.
Send it while the order is fresh. A note that arrives while the customer is still using what they bought lands harder than one that shows up months later.
Sign it with a real name. "The team at" is a company. A first name is a person. If several people run the shop, each one can have their own handwriting font.
Fifteen customer thank-you notes you can send as written or rework in your own words. Words in [brackets] are merge fields: on Thankyou.cards they fill in automatically from the columns of your spreadsheet, so every customer gets their own name and order details. Keep it short. A short handwritten note reads as sincere; a long one starts to read like marketing.
Hi [First Name],
thank you for your first order with us. We're a small team, and every new customer still gets noticed around here. I hope the [Product] is everything you wanted. If it isn't, reply to your order email and I'll make it right.
[Your Name]
[First Name],
welcome! Thank you for taking a chance on a small business. We hope you love your [Product] as much as we loved making it. I can't wait to hear what you think.
[Your Name]
Dear [First Name],
thank you for your purchase. Ordering from a shop you've never tried takes a little trust, and I don't take it lightly. Enjoy your [Product].
Warmly, [Your Name]
[First Name],
you're back! Thank you for ordering again. Customers like you are the reason we get to keep doing this. Enjoy the [Product].
[Your Name]
Hi [First Name],
this is your [Order Count] order with us, and I wanted to say thank you properly, by hand. It means more than you know.
[Your Name]
Dear [First Name],
thank you for sticking with us. Loyal customers are what keep a small business open, and you're one of ours. Here's to the next one.
[Your Name]
Hi [First Name],
thank you for such a generous order. An order this size makes a real difference to a business our size. If anything arrives less than perfect, call me directly at [Phone].
[Your Name]
[First Name],
thank you for trusting us with your [Event] order. We know a lot was riding on it. I hope everything arrived just right and the day goes beautifully.
[Your Name]
Dear [First Name],
thank you for your order for [Company]. We're grateful for the business, and we'd love to be your supplier for the long haul. My direct line is [Phone].
[Your Name]
Hi [First Name],
thank you for taking the time to leave a review. Small shops depend on them, and yours made our week.
[Your Name]
[First Name],
I read your review twice. Thank you for the kind words about the [Product]. Reviews like yours are how new customers find us.
[Your Name]
Dear [First Name],
thank you for your honest feedback. You were right about [Issue], and we've fixed it. I hope you'll give us another try.
[Your Name]
Dear [First Name],
thank you for choosing [Your Company] for [Project]. Working with your team has been a pleasure, and I'm grateful for your trust. I look forward to what's next.
[Your Name]
[First Name],
thank you for your business this year. Clients like [Company] are the reason we've been able to grow, and I don't take a single renewal for granted.
[Your Name]
Hi [First Name],
thank you for referring [Referral Name] to us. There's no higher compliment a client can pay, and I'll take good care of them.
[Your Name]
Ten minutes on paper or a tablet. We turn it into a private font that's free and stays yours.
Export recent orders to CSV, Excel, or Google Sheets. Merge fields drop each customer's name and product into the note.
Pen machines write each note in real ink on 325+ GSM cardstock, then we stamp it and mail it for you.
Real pen and real ink, filmed up close. Every note is written on 325+ GSM cardstock, and flat and folded cards get a hand-addressed envelope to match.
Your design on the front, your note handwritten on the back, no envelope. The lowest cost per customer: $3.00 a card at 1,000 or more.
A classic flat card in a hand-addressed envelope, and our most popular format. $3.50 a card at 1,000 or more.
A traditional folded card with more room for your message, in a hand-addressed envelope. Good for big orders and your best clients. $4.00 a card at 1,000 or more.
Postage is $0.82 per card at the current USPS rate. Orders of 50 cards or more are discounted automatically: 10% off at 50, 20% at 100, 30% at 250, 40% at 500, and 50% at 1,000 or more. Your handwriting font is free, and there is no subscription. See every tier on the pricing page, or learn more about handwritten postcards.
A customer who bought once can be lost to the next ad they scroll past. A handwritten note is how they remember your name. The receipt won't do it.
Your customer has unboxed the order and forgotten the confirmation email. Then a card shows up, addressed in pen, with a note about the exact thing they bought, signed by you. That's when a one-time buyer starts thinking of you as their shop.
Thank them, name what they bought, and sign with your own name. Three or four sentences is enough, and the sales pitch can wait. The examples above cover first purchases, repeat customers, big orders, reviews, and B2B clients.
Yes. A pen machine writes every word with a real ballpoint pen, in a custom font made from your own handwriting. Nothing in the message is printed, and you can feel the ink on the card.
Yes. Upload your customer list from CSV, Excel, or Google Sheets. Merge fields fill in each customer's name, product, or any other column you include, so every note is specific to that order.
You send from a spreadsheet. Export your orders from your store platform as a CSV, upload the file, and match the columns to merge fields. Each row becomes one handwritten note.
Postcards are $6, flat cards $7, and folded cards $8, each written, addressed, and mailed. Postage is $0.82 per card. Orders of 50 or more are discounted automatically, from 10% off at 50 cards up to 50% off at 1,000 or more. Your custom handwriting font is free, and there is no subscription. Full details are on the pricing page.
No. Send one note or a thousand. Volume discounts start automatically at 50 cards in a single order.
The examples here include B2B clients, but if your list is clients, partners, and referral sources, our business thank you cards page covers team fonts, branding, and client campaigns in more detail.
Notes from $6 a card, no minimum order. Your handwriting font is free.